fb9999 Terms and Conditions

Welcome to fb9999. This terms and conditions document serves as a legal agreement between fb9999 and all its users. By using this website and application, you acknowledge that you have read, understood, and agreed to abide by these terms and conditions in full.

1.1 Eligibility Requirements

To use the fb9999 platform, you must meet the following requirements:

• You must be at least 21 years of age.
• You must reside in a region where online betting and casino gaming are not legally prohibited.
• You may only have one account registered in your name.
• All information provided must be truthful, accurate, and complete.

To create an account on fb9999, you must provide accurate personal information. fb9999 reserves the right to cancel any account where false or misleading information has been provided.

2.1 Account Security

You are solely responsible for maintaining the security of your login details, password, and account. Allowing any third party to use your account is strictly prohibited.

• Your password can be changed at any time and should be kept secure.
• Any suspicious activity on your account must be reported to the support team immediately.
• Opening multiple accounts by the same person will be automatically prohibited.

2.2 Identity Verification (KYC)

In the interest of security and financial protection, fb9999 may conduct identity verification at any time. You may be asked to submit an identity document (such as a national ID card or passport) before a withdrawal is processed. Failure to cooperate with verification may result in delayed payments.

fb9999 supports transactions through Bangladesh's major mobile banking and bank transfer methods. All amounts are displayed in Bangladeshi Taka (৳ / BDT).

3.1 Deposit Terms

• Minimum deposit amount: ৳500 (per method).
• Accepted methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Deposits are generally credited to the account instantly.
• Once credited to the account, deposits cannot be returned.

3.2 Withdrawal Terms

• Minimum withdrawal amount: ৳500.
• Withdrawals are generally processed within 1 hour.
• Withdrawals can only be made via the same method used for the deposit.
• Funds from bonuses must meet wagering requirements before withdrawal.

fb9999 offers various types of bonuses and promotional offers for registered members. Each offer is subject to specific terms.

4.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳20,000. For example: a ৳1,000 deposit will earn a ৳1,500 bonus, giving a total balance of ৳2,500.

4.2 Wagering Requirements

• The wagering requirement for the welcome bonus is 10 times (10x).
• The bonus must be fulfilled within the timeframe stated in the offer details.
• If wagering requirements are not met, the bonus and any associated winnings will be considered void.
• Multiple bonuses cannot be used at the same time unless stated in the offer terms.

4.3 VIP Program

The fb9999 VIP program has three tiers:

• Bronze: Weekly cashback up to 0.3%.
• Silver: Weekly cashback up to 0.5%.
• Gold: Weekly cashback up to 0.8%.

Members may advance to higher tiers based on regular gaming activity. The benefits and terms of each tier are determined by fb9999 and are subject to change.

fb9999 is committed to ensuring a fair and transparent gaming environment. All games offered on our platform operate on reliable technology.

5.1 Random Number Generator (RNG)

All slots and casino games on fb9999 use a certified Random Number Generator system. This ensures that every outcome is completely random and cannot be predicted in advance. It guarantees that all players have an equal chance.

5.2 Live Casino

Live dealer games are operated through reputable providers such as Evolution Gaming and Ezugi. These games are broadcast live and fairness is ensured.

5.3 SSL Encryption

Our platform uses SSL encryption technology to keep your personal information and financial data secure. Your information is never sold or shared with any third party.

The following activities are strictly prohibited on the fb9999 platform, and if any such activity is detected, the account will be immediately terminated:

• Playing games using automated software, bots, or scripts.
• Misusing bonuses or conducting activities intended to circumvent bonus terms.
• Using another person's account or using funds from a third party.
• Money laundering or conducting any illegal financial activity.
• Intentionally exploiting system vulnerabilities or errors.
• Submitting false identities or documents.
• Affiliate fraud or misuse of the referral system.

fb9999 may temporarily suspend or permanently close your account for any of the following reasons:

7.1 fb9999's Rights

• In the event of a breach of any clause of these terms and conditions.
• Failure to complete identity verification or refusal to cooperate.
• For long-term inactive accounts, with prior notice.
• If required for legal or regulatory reasons.

7.2 User Rights

You may also request the closure of your account at any time. To do so, contact the support team via live chat or email. Any pending withdrawals will be settled before the account is closed.

fb9999 is committed to operating a reliable platform. However, our liability is limited in certain circumstances:

• fb9999 is not responsible for losses caused by internet disconnection or technical failures by third parties.
• In the event of unexpected server downtime, fb9999 will resolve the issue as quickly as possible.
• In the event of a fault in a game provider's software, action will be taken in accordance with that provider's policy.
• fb9999 is not responsible for losses resulting from a user's own negligence or password misuse.

Gaming is a form of entertainment. Users should be aware of the risks of winning or losing in any game and make decisions accordingly.

fb9999 places the highest importance on protecting your personal information. To learn about our full privacy policy, please read our Privacy Policy page.

9.1 Data Collection and Use

• Information provided at the time of registration is used solely for the purpose of providing services and ensuring security.
• You may request to stop marketing communications at any time.
• Information is not shared with third parties except where required by legal obligation.

9.2 Cookie Policy

Our platform uses cookies to improve the user experience. Cookies can be managed through browser settings, though this may affect certain features.

fb9999 reserves the right to amend or update these terms and conditions at any time. For significant changes, we will send a notice to your registered email address or display a notification on the platform.

• Continued use of the platform after changes have been made will be considered acceptance of the new terms.
• The date of the update will always be noted at the top of this page.
• If you do not agree to the new terms, you may request the closure of your account.

In the event of any dispute or complaint, please contact the fb9999 support team first. Our support team is available in Bengali seven days a week, twenty-four hours a day.

11.1 Dispute Process

1. First, submit your complaint via live chat or email.
2. Our team will provide an initial response within 48 hours.
3. Complex matters will be escalated to the relevant department and resolved within a reasonable timeframe.
4. fb9999 will work toward a satisfactory resolution for both parties.

11.2 Responsible Gaming

We believe in responsible gaming. If you feel that gaming is having a negative impact on your life, please visit our Responsible Gaming page.

For any questions or comments about these terms and conditions, please contact us:

• 24/7 Live Chat Support — Log in to the platform and start chatting directly
• Email: [email protected]

Our support team provides assistance in Bengali and is committed to resolving any issue quickly.