fb9999's Privacy Policy
How your personal information is collected, used, and protected on the fb9999 platform — all details are clearly presented here.
Last updated: January 2026. This policy may change from time to time. For important changes, we will notify you via the platform or by email.
1. Introduction and Purpose of This Policy
fb9999 is a safe and reliable online betting and casino platform for players in Bangladesh. We treat the personal information of our users with the utmost seriousness.
This privacy policy explains what information we collect when you use the fb9999 platform, why we collect it, how we store and process it, and what your rights are. This policy applies to the fb9999 website and all associated services.
By using fb9999's services, you will be considered to have given your consent to this privacy policy. Please read this policy carefully.
2. What Information We Collect
We may collect various types of personal information during registration, login, and use of services on the fb9999 platform. The categories of information collected are described in detail below:
2.1 Identity Information
Your full name, date of birth, national identity card or passport number (for verification), and gender.
2.2 Contact Information
Email address, mobile number, and postal address. This information is used for account communication and verification.
2.3 Financial Information
bKash, Nagad, Rocket, or Upay number; bank account details (on a limited basis for verifying financial transactions). We never store your full payment card number or PIN.
2.4 Technical Information
IP address, browser type and version, device information, operating system, and cookie data.
2.5 Usage Information
Your activity history on the platform — which games you played, how much time you spent, betting patterns, and preference data.
3. Purpose of Using Information
fb9999 uses the information collected for the following purposes:
Account Management
Creating, verifying, and maintaining your account; confirming identity and keeping the account secure.
Transaction Processing
Managing deposits and withdrawals, preventing financial fraud, and maintaining accurate records.
Customer Service
Resolving your questions and complaints; providing effective assistance through 24/7 Bengali support.
Security and Protection
Detecting and preventing unauthorized access, fraud, money laundering, and other illegal activities.
Service Improvement
Analyzing platform performance, developing new features, and improving the overall user experience.
Communication and Promotions
Sending important updates, bonus offers, and promotional information (you can unsubscribe at any time).
4. Cookies and Tracking Technologies
The fb9999 platform uses cookies and similar tracking technologies to provide a smooth service. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Managing sessions, maintaining login state, and ensuring security. | Deleted at end of session |
| Functionality Cookies | Saving your preferences and providing a personalized experience. | Up to 30 days |
| Analytics Cookies | Collecting platform usage statistics and improving the service. | Up to 90 days |
| Security Cookies | Detecting fraudulent activity and protecting the account. | Up to 1 year |
You can disable cookies in your browser settings. However, disabling some essential cookies may cause certain platform services to not work properly.
5. Information Sharing and Disclosure
fb9999 never sells your personal information to third parties under any circumstances. However, information may be disclosed in the following limited situations:
- Payment Processors: Necessary information is shared with authorized payment partners such as bKash, Nagad, Rocket, and Upay to complete transactions. These partners are bound by strict confidentiality agreements.
- Technology Service Providers: Limited information may be shared with trusted technology partners for operating the platform, who follow strict data protection guidelines.
- Legal Obligations: Information may be provided in accordance with a lawful order from a competent court or regulatory authority.
- Security Investigations: Necessary information may be provided to the relevant authorities to investigate fraud, money laundering, or other illegal activities.
- Business Transfers: In the event of a sale or merger of any part of the business, the new party will be bound by the same privacy policy.
6. Data Protection Measures
fb9999 uses the highest industry-standard technologies to protect your privacy. Learn more about our security measures below:
SSL Encryption
Our platform uses 256-bit SSL encryption, which keeps your data transmission fully secure.
Two-Factor Authentication
A two-factor authentication option is provided for account access.
Secure Servers
Your information is stored on secure, encrypted servers with no unauthorized access.
Minimum Access Policy
Only authorized personnel have limited access to the information needed for specific tasks.
However, no data transmission over the internet is 100% secure. Keep your account password confidential, and if you notice any suspicious activity, inform our 24/7 live chat support immediately.
7. Data Retention Period
fb9999 does not retain personal information beyond what is necessary. The retention period depends on the type and purpose of the information:
- Account Information: For as long as the account is active and for a defined lawful period after it is closed.
- Transaction Records: For the period required under financial regulations.
- Communication Logs: For a limited period for customer service purposes.
- Technical Logs: For a limited period as needed for security and system analysis.
If you request account closure, we will delete or anonymize your information as soon as possible, except for information that is legally required to be retained.
8. Your Privacy Rights
As a user of the fb9999 platform, you have the following rights regarding your personal information:
8.1 Access
You have the right to request information about what data we hold about you. We will provide a summary within a reasonable time.
8.2 Rectification
If any information we hold about you is incorrect, you can request a correction. Some information can be changed directly in the account profile.
8.3 Erasure
In certain circumstances, you can request that your information be deleted. We will fulfill this request unless there is a legal or regulatory obligation to retain it.
8.4 Objection
You have the right to object to marketing communications and non-essential data processing.
8.5 Portability
In certain circumstances, you can request your information in a structured, commonly usable format.
To exercise these rights, contact our 24/7 live chat support or email us at [email protected].
9. Protection of Minors
The fb9999 platform is for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.
We verify age at the time of registration. If it is found that a minor has registered using false information, we will close that account and delete the associated data.
If you believe a minor has registered on our platform, please inform us immediately.
10. Policy Changes and Updates
fb9999 reserves the right to review and update this privacy policy from time to time. For any significant changes, we will:
- Display a notice on the platform.
- Send a summary of the changes to the registered email address.
- Update the "Last Updated" date at the top of this page.
If you continue to use the platform after changes are made, you will be considered to have given your consent to the updated policy. We recommend reviewing this page regularly.
11. Contact Us
For any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:
Get direct support in Bengali through the platform.
[email protected] — For privacy-related requests, write "Privacy Policy Request" in the subject line.
We try to respond to all privacy-related requests as soon as possible. Your trust in fb9999 is our highest priority.
Also read our Terms and Conditions and Responsible Gaming policy.